They Work Hard at Greenway

Our Maintenance Professionals work hard at The Greenway. Just this once, during Maintenance Appreciation Week, they can relax by the pool. Good job guys! Now back to work!

Pool looks good, though, thanks for keeping it so clean!

Summer Keeps Movin’ Along –

And The Greenway at Carol Stream keeps up!

They had their pool party and it looks like it was a lot of fun! There was a grill full of good food (and our Maintenance Team were the grill masters) – lots of swimmers, a limbo contest, music, and more.

Looks like a perfect day! And the whole Greenway Team was there to help out and show how much we like to spend time with our residents and neighbors.

To learn more about Banner and The Greenway at Carol Stream, please visit http://www.BannerApartments.com.

Enjoy the summer, it’s movin’ fast!

Greenway Shares Great Feedback About Maintenance

The team at The Greenway at Carol Stream, as part of their planning for Maintenance Appreciation Week, solicited feedback from their residents about their Maintenance Professionals. It’s the age of technology, so most of the residents used e-mail as their method of communication.

Thanks to our wonderful residents who took THEIR time to help us out with a Corporate initiative. Our residents are very important to us, and we appreciate their acknowledging the peace of mind that our maintenance technicians bring to their lives.

 

…..and the residents are great storytellers and remind us of the FUN of renting!!

 

Ratings Wars – Congrats to our Teams for Providing Excellent Customer Service

We are very excited for our teams at The Greenway at Carol Stream, Riachi at ONE21, and Whisper Hollow. Each of these Banner Communities received special recognition from ApartmentRatings.com:

Properties had to have at least 10 reviews on our site, with at least 5 of them in 2012.  From there, we selected the top 5% of %- recommended scores from the site.

Web ratings and reviews are very influential today. Studies show that they are the most trusted form of marketing.

We are very proud that three of our properties generated enough real “buzz” to receive this recognition.

The Greenway, Riachi, and Whisper Hollow are each excellent models of customer service, resident retention, and community building.

Each of these communities has an average work order completion at under two days.  In addition, they both host regular resident events aimed at building personal relationships and community.  At The Greenway, the team hosts monthly small holiday events, a summer party, and a gift-wrapping station for the holidays. And they recently had a function to honor a 30-year resident who was a fixture in life at the Greenway.  At Whisper Hollow, our clubhouse is a 24-7 facility so our residents can always enjoy our hospitality. In addition, Whisper Hollow sponsors sports leagues, participates in various charitable causes, and builds traditions that have lasted for years including their annual summer and holiday functions that typically have well over 150 residents in attendance. Riachi at ONE21 has monthly brunch, personalized fitness classes, and supports local first responders through their charitable causes.

In addition, our team members embrace training and show that developing themselves as true property management professionals really does pay off in the results for our management company, for our owners and investors, and absolutely for the residents who call these communities HOME!

Over the past 12 months, average occupancy at The Greenway was 95.4%; average occupancy at Whisper Hollow was 96.8%; and average occupancy at Riachi at ONE21 was 95%.

Go teams!!

Santa’s Little Helpers at The Greenway at Carol Stream

Our fab team at The Greenway at Carol Stream is proud to announce that their gift wrapping station is open for business! They stocked their one-bedroom model with all the supplies needed to wrap beautiful gifts – AND added some hot apple cider and holiday music – they are ready for the residents to come in and make their gifts really special…and enjoy some quality time getting to know our team better.

We love when our teams do creative things to add value – hey that wrapping gets expensive!

It’s great to see people doing that something “extra” throughout the holidays. We’re sure that giving spirit will carry over into 2013.

Jingle jingle….

Hot Summer Fun at The Greenway

The Greenway at Carol Stream hosted its annual summer soiree last weekend and Vicky, our Property Manager, gives a shout-out to her team for working so hard to pull it all together!  The Greenway’s team really focuses on customer service and creating fun events on a regular basis for their residents.  This time was no different!  You can see the dj getting the tunes ready, the grill master firin’ it up, and the pool surrounded by good food, fun toys, bags games, and limbo baby!!!   Looks like the limbo line was very fun!  Thanks to our wonderful residents, we appreciate you!  …….and thanks to our Greenway team for always trying to show the residents a good time. Happy summer to all!

Generous 1- and 2-bedroom apartment homes for rent at The Greenway at Carol Stream in Carol Stream, Illinois. Select units include washers and dryers! Ask your friendly Leasing Associate for more details. We do include water, sewer, trash removal, heat, and cooking gas in the rent. That’s value! We’ve updated and upgraded kitchens and baths in various styles to fit many tastes and budgets. Our professionally landscaped grounds are sure to please. Our convenient location in Carol Stream allows you to run your errands in minutes, not hours. Major expressways, shopping, dining, and more are literally minutes away. Whether you’re relaxing at home or making your getaway, the Greenway is a great fit. Take a dip in the resort-style pool. Enjoy a game of tennis with a friend. Relax in the picnic area. Grab a DVD in the office. Phone in a service request and have the peace of mind to know that our professional maintenance technicians will complete it right the first time! And make friends at regularly scheduled resident activities. Life at The Greenway is about so much more than just the apartment. Call us today!

 

 

The Greenway Has a Cookie and Ornament Party

Jingle jingle jingle….  I’m dreaming of the holidays at the Greenway.  They had a lot of fun this year!  The Greenway’s team hosted an ornament and cookie exchange for their residents.  They are always doing something – from pool parties to resident appreciation breakfasts and on and on….

We so appreciate how our team at Greenway creates a fun atmosphere for our friends – the Greenway Residents!

The Greenway at Carol Stream is so conveniently located in Carol Stream right off of Gary Avenue and close to North Avenue (State Hwy 64) – so you can get anywhere in….minutes!  Love that.  They offer upgraded apartment homes, an experienced and talented maintenance team, and an office team that will greet you with a smile when you come in!  Find out more about the Greenway at www.bannerapartments.com!