Banner’s 1st ever RAVE awards are in!

Many of us go above and beyond our job responsibilities on a daily basis for the betterment of our organizations.  While recognition would be nice, it’s not why we do it.  Here at Banner, we appreciate the drive and initiative of our employees.  This past quarter opened up our first ever RAVE Awards.  RAVE stands for Recognition Award for Valued Employees.  Banner team members nominated other individuals they felt deserved recognition for their efforts this past quarter.  After the nominations had been submitted, they were voted on by our decision committee.

Our 1st RAVE winners are:

  • Jessica Kraman – Office Team Member Q2 RAVE Award Recipient
    • “Jessica was contacted by a resident who was concerned about elevated lead levels in their child’s blood and was convinced that it was from the apartment.  She did an amazing job of educating the residents, helping them consider other sources of exposure, and calming their fears, all without coaching or prompting from her supervisors. Jessica’s thoughtfulness and poise in handling such a delicate situation should be recognized.  I think most people would have been much more rattled and needed much more guidance than she did.  I would have been impressed if someone who has been a property manager for 20 years had handled the situation the way she did, and the fact that she has only been a property manager for 2.5 years makes it even more impressive.”

– Property Manager, Emerald Pointe Apartments – Illinois –

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  • Matthew Layton – Maintenance Team Member Q2 RAVE Award Recipient
    • “Matt is new the to business and in a 4 month period, has excelled in his knowledge to be able to do unit turns without help and without a punch list following. He also accepted on call responsibilities quickly and excelled in those responsibilities and the judgement he uses to complete them. Although he was a little nervous at first, Matt has shown a tremendous ability to communicate with residents and already has Satisfacts surveys that mirror his ability to do a great job, and treat people with respect. He has become an extremely valuable part of the team in a very short amount of time, and I don’t know what we we do without him!”

– Maintenance Technician, Tradition at Stonewater – North Carolina –

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  • Sue Hegedus – Corporate Team Member Q2 RAVE Award Recipient
    • “Sue put together a revised list which updated the corporate needs for Nexus. After everything was set up, she trained with Penny and started entering corporate bills in Nexus; something we have been trying to do for a long time. Sue always goes out of her way to accommodate the needs of anyone who she encounters. She has a difficult job making sure that all the i’s are dotted and the t’s are crossed when it comes to reimbursing corporate entities for property expense and does it with a smile. If anyone saw the monthly company American Express bill and how each expense is accounted for, no words would be necessary! A difficult job that requires patience and organization.”

– Corporate Staff Accountant, Corporate –

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Great job to all of our nominees and we look forward to next quarter’s results!

Author: Banner

All about the good stuff in Property Management at Banner Property Management! What is Banner?? Banner is a great group of people who make up Banner Property Management, headquartered in Northbrook, Illinois. We give it our all every day to provide great service to our residents and to offer our team members a great place to work! At the end of each work day, we feel like we've accomplished a lot and had some fun doing it! Read our blog and you'll figure out why it's great to be at a Banner property (living and working!).....