Excellent Shops by our Banner Teams!

Banner teams started out the year with great shops scores and fabulous customer service! We are so proud!

Emerald Pointe Apartments – Vernon Hills, Illinois: Emerald Pointe received a perfect 100% total score and 100% benchmark score on their January 2016 shop! The shopper said…the leasing associate was interested in finding me the perfect apartment…was meticulous in her presentation…painted a clear picture of what it would be like to live there…was enthusiastic and created a very personalized experience…she did an excellent job attempting to lease… I would have leased at Emerald Pointe based on the leasing associate’s presentation! Great job Emerald Pointe, what a great way to start off the year!

Tradition at Stonewater – Cary, North Carolina: Tradition at Stonewater received a 99% total score and a 100% benchmark score on their January 2016 shop! The shopper said that the leasing consultant appeared knowledgeable and eager to promote her community…provided a positive presentation…was conversational and created a nice rapport…her tour was exceptional….the leasing consultant provided me with every reason to want to call this community my next home, I would have leased at Tradition at Stonewater based on the leasing consultant’s presentation!

Villagebrook Apartments – Carol Stream, Illinois: Villagebrook Apartments received a 96.5% total score and a 100% benchmark score on their January 2016 shop! The shopper said the leasing associate was friendly and seemed eager to help me…was very knowledgeable about the community and was able to answer all my questions…she created a friendly rapport…did a great job explaining all of the benefits of living at the community…I would have leased at Villagebrook based on the leasing associate’s presentation!

Enclave at Winghaven – O’Fallon, Missouri: Enclave at Winghaven Apartments received a 96.5% total score and a 100% benchmark score on their January 2016 shop! The shopper said the leasing associate was thorough and detailed oriented…gave a positive overall impression…was friendly, upbeat and professional…built good rapport and got to know all of my preferences…really appeared to want me to see all they had to offer…I would have leased at the Enclave at Winghaven based on the leasing associate’s presentation.

The Greenway at Carol Stream – Carol Stream, Illinois: The Greenway received a total score of 95% and a benchmark score of 100% on their January 2016 shop! The shopper said… the leasing associate impressed me as being very competent, friendly, and accommodating…was clear she enjoyed her job and working with people…was informative and thorough in presenting the community and amenities…was very accommodating and affable…I would have leased at The Greenway based on the leasing associate’s presentation!

The Lincoln Apartments – Raleigh, North Carolina: The Lincoln received a total score of 94.5% and a benchmark score of 90%! The shopper said the leasing associate was very nice and friendly…was eager to assist with my apartment search…was professional and well mannered…knew the community and described it in great details…made me feel very welcome…knew the residents by name and made it feel more personal…she was focused on me and my needs…Based on the leasing associate’s presentation, I would have leased at The Lincoln Apartments!

Whisper Hollow Apartments – Maryland Heights, Missouri: Whisper Hollow Apartments received a total score of 94% and a benchmark score of 90% on their January 2016 shop! The shopper said the leasing consultant was professional and always smiling…made me feel very comfortable and was easy to talk to…gave a friendly and professional presentation…based on the leasing associate’s presentation, I would have leased at Whisper Hollow Apartments!

Ansley Falls Apartment Homes – Charlotte, North Carolina: Ansley Falls Apartments received a total score of 93.5% and a benchmark score of 90% on their January 2016 shop! The shopper said the leasing associate had a delightful demeanor and attitude, it showed in his actions…made my visit enjoyable with his enthusiasm for the property… made the presentation about “me” and made me feel very comfortable…had great product knowledge and use it in his presentation…has ability to build relationships and rapport with people…I would have definitely leased an apartment at Ansley Falls based on the leasing associate’s presentation!

Residences at Fountain Square – Waukegan, Illinois: Residences at Fountain Square Senior Apartments received a total score of 95% and a benchmark score of 100% in their February 2016 shop! The shopper said the leasing associate was very knowledgeable about the property and surrounding area…was very friendly and helpful…had a nice smile and made good eye contact…answered all my questions and gave a good tour…Based on the leasing associate’s presentation, I would have leased at Residences at Fountain Square Apartments!

Park 44 Apartments- St. Louis, Missouri: Park 44 received a 97.5% total score and a 90% benchmark score on their February 2016 shop! The shopper said the leasing consultant had an upbeat personality…was engaging and informative…was positive and presented the property very well…made me feel like I would be part of the family living there…was professional and friendly the entire time…she made me feel the apartment was the best I was going to find…I would have leased at Park 44 based on the leasing consultant’s presentation!

Glen Hills Apartments – Glendale, Wisconsin: Glen Hills received a total score of 90% and a benchmark score of 90% on their February 2016 shop! The shopper said that the leasing associate had a bubbly personality…was very accommodating…was one of the better telephone calls I that I have experienced…was nice, precise and really knew what the product had to offer…she had a strong close and challenged any obstacles…based on the leasing associate’s presentation, I would have leased at Glen Hills!

Author: Banner

All about the good stuff in Property Management at Banner Property Management! What is Banner?? Banner is a great group of people who make up Banner Property Management, headquartered in Northbrook, Illinois. We give it our all every day to provide great service to our residents and to offer our team members a great place to work! At the end of each work day, we feel like we've accomplished a lot and had some fun doing it! Read our blog and you'll figure out why it's great to be at a Banner property (living and working!).....