Banner 4Q Shops are Excellent!

Banner folks did an excellent job on the 2015 fourth quarter shops! Bring on 2016!

The Greenway at Carol StreamCarol Stream, Illinois: The Greenway received a total score of 98% and a benchmark score of 100% on their November 2015 shop!  The shopper said the leasing associate was very professional and had a great attitude…was very friendly and inviting…did a very good job of demonstrating the apartment and all of the amenities…really made me feel like the apartment was mine…closing technique was very good…I would have leased at The Greenway based on the leasing associate’s presentation!

Emerald Pointe Apartments – Vernon Hills, Illinois: Emerald Pointe received a total score of 97% and a benchmark score of 100% on their October 2015 shop! The shopper said that the leasing associate has a positive upbeat attitude…made great eye contact, smiled and was completely attentive throughout the visit…was knowledgeable about the community and apartments…had a pleasant attitude and focused his full attention on my needs…I would have leased at Emerald Pointe based on the leasing associate’s presentation!

Ansley Falls Apartment Homes – Charlotte, North Carolina: Ansley Falls received a total score of 94% and a benchmark score of 100% on their November 2015 shop! The shopper said that the leasing associate’s overall attitude was very positive and professional…appeared trustworthy…had excellent customer service skills…had a great and positive tone in her voice…we had a good conversation and she has great listening skills…I would have leased as Ansley Falls based on the leasing associate’s great customer service skills!

Riachi at One21 – Plano, Texas: Riachi at One21 received a total score of 94% and a benchmark score of 100% on their November 2015 shop! The shopper said that the leasing consultant did a very good job…was nice and extremely sweet…did a nice job showing me the apartment and community…was thorough and really got to know my needs…created a lot of rapport and did a great job closing…I was impressed with her skills…based on the leasing consultant’s presentation, I would have leased at Riachi at One21!

The Meadows Apartments – Lenexa, Kansas: The Meadows received a total score of 93.5% and a benchmark score of 100% on their October 2015 shop! The shopper said that the leasing associate had a pleasant personality…had a very detailed, helpful presentation…seemed like she really wanted to help me with my apartment search…presented the community as a nice place to live…I would have leased at The Meadows because the leasing associate was friendly, professional, and very helpful!

Villagebrook Apartments – Carol Stream, Illinois: Villagebrook received a total score of 91% and a benchmark score of 100% on their October 2015 shop! The shopper said that the leasing associate was friendly with a helpful attitude…was knowledgeable of the community…spent time showing me the areas that interested me most…gave a very effective presentation and the visit was quite pleasant…I would have leased at Villagebrook based on the leasing associate’s presentation!

Summermill at Falls River Apartments – Raleigh, North Carolina: Summermill at Falls River received a total score of 91% and a benchmark score of 100% for their November 2015 shop! The shopper said the leasing consultant was outgoing, friendly, informative, and listened well…had a positive attitude…was upbeat and professional throughout visit…presented the community in an informative way…addressed all of my preferences and concerns…based on the leasing associate’s presentation, I would have leased at Summermill at Falls River Apartments!

Rosewood Apartments – Round Lake, Illinois: Rosewood received a 90% total score and a 100% benchmark score on their November 2015 shop! The shopper said the leasing associate had an excellent attitude and greeting me in a warm manner…had a pleasant tone of voice, smiled and made good eye contact…was attentive and did an excellent job explaining the benefits of the community…based on the leasing associate’s presentation, I would have leased at Rosewood Apartments!

Whisper Hollow Apartments – Maryland Heights, Missouri: Whisper Hollow received a total score of 95% and a benchmark score of 90% on their November 2015 shop! The shopper said that the leasing associate’s overall attitude and impression was kind and professional…was willing to assist in any way possible…she was thorough and attentive…was very easy to communicate with and was easy going…she had a warm and welcoming personality…I would have definitely leased an apartment at Whisper Hollow based on the leasing associate’s presentation!

Glen Hills Apartments – Glendale, Wisconsin: Glen Hills received a total score of 95% and a benchmark score of 90% on their November 2015 shop! The shopper said that the leasing consultant was very nice…seemed eager to assist me in finding a new place…was inquisitive and caring…the customer service made up for lack of amenities…the overall visit was great…I would have definitely leased at Glen Hills based on the leasing consultant’s presentation!

Regency Arms Apartments – Grove City, Ohio: Regency Arms received a total score of 92% and a benchmark score of 90% on their November 2015 shop! The shopper said that the leasing associate was very friendly and helpful…had a very positive attitude…was kind, knowledgeable and seemed eager to help…I really enjoyed the leasing associate…we had a great rapport and a friendly conversation…she really got to know my needs…was extremely friendly and demonstrated the community well…based on the leasing associate’s presentation, I would have leased at Regency Arms Apartments!

Author: Banner

All about the good stuff in Property Management at Banner Property Management! What is Banner?? Banner is a great group of people who make up Banner Property Management, headquartered in Northbrook, Illinois. We give it our all every day to provide great service to our residents and to offer our team members a great place to work! At the end of each work day, we feel like we've accomplished a lot and had some fun doing it! Read our blog and you'll figure out why it's great to be at a Banner property (living and working!).....