Spring Bloomed Some Perfect Shop Scores for Banner in May!

The Enclave at Winghaven located in O’Fallon, Missouri received a perfect score on their May 2015 shop report. They received a 100% score on their Total and Benchmark Scores! The shopper for the Enclave said that the sales associate was upbeat, warm and friendly…she had a sincere smile…she had a positive presentation and confidently discussed the amenities, maintenance personnel, and management company…displayed warmth, sincerity and confidence…made the community seem like a resort and smoothly overcame my one objective…I would have leased at the Enclave based on the sales associate’s presentation!  Excellent Job Enclave!!

Stonewood Village Apartments located in Madison, Wisconsin also received a perfect shop score for May 2015. Their Total and Benchmark Scores were both 100%!  The shopper said that the leasing associate was very personable and likeable…was upbeat and professional and was interested in why I was moving…she really sold the features of the apartment and was really excited about it…was welcoming start to finish and made me feel as if I was already living there…did a great job making me feel comfortable and spoke very well com the property and amenities…I would have leased an apartment at Stonewood Village based on the leasing associate’s presentation! Super Job Stonewood!

Riachi at One21 in Plano, Texas received a 99% on their Total Shop Score and 100% on their Benchmark Score for their May 2015 shop!  The shopper said that the sales associate was very professional and thorough…was prepared for my visit and developed an instant rapport…gave a good tour, was informed and knowledgeable…was prepared and enthusiastic…was professional in appearance and demeanor…was very thorough and made sure she knew what I wanted in my new home…she made a good impression and based on the sales associate’s presentation, I would have leased at Riachi at One21!

The Greenway at Carol Stream located in Carol Stream, Illinois received a 99% for their Total Shop Score and a 100% Benchmark Score on their May 2015 shop!  The shopper said the leasing associate was really nice…she knew a lot about the area and was informative about the community…attempted a good closed without being too pushy…she seemed to really enjoy her job…I would definitely refer people to The Greenway at Carol Stream and I would have leased based on the presentation made by the sales associate!

Regency Arms Apartments located in Grove City, Ohio received a Total Score of 97% and a Benchmark Score of 90% on their May 2015 shop! The shopper said that the leasing associate was bright and enthusiastic…was very knowledgeable of the property and her product knowledge…has a positive, upbeat attitude…she had great eye contact, good posture and good body language…has a warm smile, was very knowledgeable and was a strong closer…I would have leased the apartment at Regency Arms because of the leasing associate’s presentation!

McDowell Place Apartments in Naperville, Illinois received a 93.5% Total Score and a Benchmark Score of 90% for their May 2015 shop!  The shopper said the leasing associate was friendly, polite, professional and helpful…had a positive attitude and seemed to really enjoy his job…seemed genuinely interested in helping me…did a nice job determining exactly what I needed and wanted…was very helpful in many ways…I would have leased at McDowell Place based on the leasing associate’s presentation!

Tradition at Stonewater located in Cary, North Carolina received a 93% on their Total Score and a 90% on their Benchmark Score for their May 2015 shop!  The shopper said the sales associate’s overall attitude and impression was very polite and professional…was personable and created a nice rapport as he identified my needs…was knowledgeable and really wanted to make sure the apartment was a good match for me…my visit with the sales associate was very nice and I would have leased at Tradition at Stonewater based on his presentation!

Great Job Banner Teams!!!

Author: Banner

All about the good stuff in Property Management at Banner Property Management! What is Banner?? Banner is a great group of people who make up Banner Property Management, headquartered in Northbrook, Illinois. We give it our all every day to provide great service to our residents and to offer our team members a great place to work! At the end of each work day, we feel like we've accomplished a lot and had some fun doing it! Read our blog and you'll figure out why it's great to be at a Banner property (living and working!).....