February 2015 Was a Good Shop Month!

Tradition at Stonewater in Cary, North Carolina received super shop scores for their February 2015 shop!  They received a 100% Benchmark score and a 94.5% Total score!  The shopper said the leasing associate had a great attitude…was pleasant and easy going…seemed sincere and tried to understand my needs and tailored my visit accordingly…he knew the community well…had great customer service…was friendly, professional and thorough…I would have leased at Tradition at Stonewater based on the leasing associate’s presentation.

Pine Crossing Apartments in Columbus, Ohio received great shop scores for their February 2015 shop!  They received a 100% Benchmark score and 93% Total score! The shopper said the leasing associate was friendly and exhibited a nice personality…seemed eager to assist me…he always spoke in a friendly and professional tone…was thorough and made several attempts to close, and was good at creating urgency…based off the sales presentation of the leasing associate, I would have leased at Pine Crossing.

Rosewood Apartments in Round Lake, Illinois also had great shop scores for their February 2015 shop! They received a 100% Benchmark score and a 92% Total score! The shopper said the leasing professional was polite and very enthusiastic the entire time…was good at building rapport…she was very personable and made the entire process feel that she was not a sales person…she put me at ease and I enjoyed the process…was thorough and was very good in making sure she met all of my needs…I would have leased at Rosewood based on the leasing professional’s presentation.

Stonewood Village in Madison, Wisconsin had nice shop scores on their February 2015 shop!  They received a 100% Benchmark score and a 90% Total score! The shopper said that the leasing associate was polite, friendly, and welcoming…she was professional and seemed genuinely interested in helping me…was informative, detailed, and thorough…demonstrated all the community and apartment had to offer…made good eye contact and always had a friendly tone…I would have leased based on the leasing associate’s presentation!

River’s Edge in Madison, Wisconsin had good shop scores for their February 2015 shop! They received a 90% Benchmark score and a 90% Total score! The shopper said the leasing associate was thorough and eager to help…her tone was conversational and professional…was very knowledgeable about the apartments and the community…was persuasive and created a good sense of urgency…her sales technique and presentation would have convinced me to place an application that day…I would have leased at River’s Edge.

Author: Banner

All about the good stuff in Property Management at Banner Property Management! What is Banner?? Banner is a great group of people who make up Banner Property Management, headquartered in Northbrook, Illinois. We give it our all every day to provide great service to our residents and to offer our team members a great place to work! At the end of each work day, we feel like we've accomplished a lot and had some fun doing it! Read our blog and you'll figure out why it's great to be at a Banner property (living and working!).....