September and October 2014 Shop Scores are Impressive!

Riachi at One21 Apartments located in Plano, Texas received a 99% Total score and 100% Benchmark score on their September 2014 shop score!  The shopper for Riachi said that the leasing associate was professional, knowledgeable, and friendly…had a good attitude and expressed confidence…she presented the community well….she really made me feel welcome and did a great job demonstrating the apartment and the community…I would have leased at Riachi at One21 because the leasing professional was knowledgeable, friendly and she presented the community well!

Whisper Hollow located in Maryland Heights, Missouri received a 98% Total score and 100% Benchmark score for their September 2014 shop score!  Their shopper said the leasing associate’s attitude was upbeat and professional…she carried herself in a very positive and personable manner…was proud of the community she worked for and believed it was in a class of its own…she did a great job of playing up the good things about the community…she gave an informative tour of all the great amenities and seemed true to the real experience of living there…I would have leased at Whisper Hollow based on the leasing associate’s presentation!

Park 44 Apartments located in St. Louis, Missouri received 94.5 Total score and 90% Benchmark score on their September 2014 shop score!  The shopper for Park 44 Apartments said the leasing associate showed herself to be professional and friendly, and displayed a welcoming attitude…was a very good communicator and my first impression was a positive one…she was engaging and made me feel comfortable during my visit…she did a great job highlighting the upcoming and current benefits of the community and area…based on the leasing associate’s presentation, I would have leased at Park 44!

Ansley Falls Apartments Homes located in Charlotte, North Caroline received a perfect 100% Total score and 100% Benchmark Score for their October 2014 shop! The shopper for Ansley Falls said that the leasing associate was friendly and had a bubbly personality…she seemed to enjoy her job and had a knack for interacting with people…she had a good knowledge of the community and amenities…had a good attitude and was very personable and demonstrated the community with confidence…I was impressed with the way she presented the apartment to me and I would have leased at Ansley Falls!

The Greenway at Carol Stream in Illinois also received a perfect 100% Total Score and 100% Benchmark Score on their October 2014 shop!  The shopper said that the leasing associate was friendly, professional, knowledgeable and informative about the community and apartment…she greeted me in a warm friendly manner…created a friendly and engaging rapport…was confident and informative on all the information about the community…Yes, I would have leased at The Greenway at Carol Stream based on the leasing associate’s presentation!

Emerald Pointe Apartments located in Vernon Hills, Illinois received a Total score of 97.5% and a Benchmark score of 100% for their October 2014 shop!  The shopper said that leasing associate demonstrated a professional attitude with friendliness…provided good information about the community benefits…had a pleasant demeanor which helped create comfort with potential residents…had a conversational tone and offered a lot of good information about the surrounding area…always had a friendly tone and made good eye contact while establishing a rapport…I would have leased at Emerald Pointe based on the leasing associate’s presentation!

Stonewood Village Apartments located in Madison, Wisconsin received a Total score of 96.5% and a Benchmark score of 100% on their October 2014 shop!  The shopper said that the leasing associate had a warm and delightful attitude and demeanor…I felt a good vibe right away, it was inviting…the presentation was well done…she was knowledgeable and presented the community in a positive manner…had a great personality and her approach was comfortable…was a professional, friendly, attentive to details, and a good listener…Based on the leasing associate’s presentation, I would have leased at Stonewood Village!

Autumn Ridge Apartments located in Carol Stream, Illinois received a Total score of 94.5% and a Benchmark score of 100% for their October 2014 shop!  The shopper said the leasing professional at Autumn Ridge was very friendly and personable…she exhibited energy and I felt she was easy to work with…was very welcoming and explained the leasing process well…she spoke positivity about the apartment and the staff, and made the community feel like home…I would have leased at Autumn Ridge based on the leasing associate’s presentation!

River’s Edge Apartments located in Madison, Wisconsin received a Total score of 94.5% and a Benchmark score of 100% for their October 2014 shop! The shopper for River’s Edge said that the leasing associate was very friendly and informative…seemed very knowledgeable about the community and local area…she paid good attention to details and was a good listener…was very conversational, had a good sales approach, and was able to show how the apartment would make a nice home…the leasing presentation was well done and I would have lased at River’s Edge based on the leasing associate’s presentation!

Regency Arms Apartments located in Grove City, Ohio received a Total Score of 90% and a Benchmark score of 100% for their October 2014 shop!  The shopper for Regency Arms said that the leasing associate had a sweet persona…was quiet, calm, and patient…she led with interest and understanding…she took her time in determining my needs…made me feel comfortable while I was making decisions…she was informative and sincere and did a nice job attempting to close me…my visit was pleasant and I would have leased at Regency Arms based on the leasing associate’s presentation.

Pine Crossing Apartments located in Columbus, Ohio received a Total Score of 93% and a Benchmark score of 90% for their October 2014 shop!  The shopper for Pine Crossing said the leasing associate was friendly and willing to help…came across as sincere and honest…he made a good first impression…he had good knowledge of the community…had a friendly personality and gave a great tour…I felt he was honest and a great representative of the community…he made me feel welcome…based on the leasing associate’s presentation I would have leased at Pine Crossing!

The Wellington at Willow Bend located in Plano, Texas received a Total Score of 93% and a Benchmark score of 90% on their October 2014 shop!  The shopper said the leasing associate was helpful and had a smile on her face throughout the visit…presented the property with interest and gave me a feeling of warmth and welcome…she helped me envision my life in the community…showed the property with pride and enthusiasm…was professional and friendly…I would have leased at The Wellington at Willow Bend based on the leasing associate’s presentation!

Great Job Banner Super Stars!!

Author: Banner

All about the good stuff in Property Management at Banner Property Management! What is Banner?? Banner is a great group of people who make up Banner Property Management, headquartered in Northbrook, Illinois. We give it our all every day to provide great service to our residents and to offer our team members a great place to work! At the end of each work day, we feel like we've accomplished a lot and had some fun doing it! Read our blog and you'll figure out why it's great to be at a Banner property (living and working!).....