June 2014 Shops- Great Scores – Great Customer Service

Whisper Hollow’s June 2014 shop was super! Whisper Hollow has 315 apartments and is located in Maryland Heights, Missouri. They received a Total Shop Score of 98% and a Benchmark Score of 100%! The shopper said the leasing associate was polite and professional…was knowledgeable about the community…was thorough in identifying my needs and pointed out all the features I said were important…she sold the community and got me excited about the place…I was motivated to lease at Whisper Hollow based on the leasing associate’s presentation!

Southwoods’ June 2014 shop was great! Southwoods is located in St. Louis, Missouri and has 256 apartments. They received 97% Total Shop Score and a 100% Benchmark Score! The shopper said that the leasing professional was friendly and personable throughout the visit…appeared very knowledgeable about the apartments and the company…did a very good job of presenting the apartment to me in a way that would have made me lease the apartment…she helped be find ways to make it work for my belongings…she was good at picking up on what I was looking for and helped sell the apartment and solve any concerns…she helped me see myself living at Southwoods and I would have leased!

The Greenway at Carol Stream’s June 2014 shop was very nice! Greenway has 325 apartments and is located in Carol Stream, Illinois. They received a Total Shop Score of 94.5% and a Benchmark Score of 100%! The shopper said that the leasing associate was very sweet and always smiling…stayed very jolly throughout the entire tour…was very detailed orientated about the community…she really knew her job, took her time, and made me feel really comfortable…the staff at Greenway was great and I would have leased based on the leasing associate’s presentation!

Park Shore Apartment received a really good June 2014 shop! Park Shore is located in St. Charles, Illinois and has 160 apartments. Their shop scores were 92% Total Shop Score and 100% Benchmark Score! The shopper said the leasing specialist was very welcoming and was able to create a good rapport throughout the visit…created a community feel during the tour and seemed genuine in her attempt to help me…was very personable…I would have leased at Park Shore based on the leasing specialist’s presentation!

The Wellington at Willow Bend also received a good shop for June 2014! The Wellington at Willow Bend has 194 apartments and is located in Plano, Texas. They received a Total Shop Score of 91% and a Benchmark Score of 100%! The shopper said the leasing associate was very upbeat and enthusiastic…was attentive and made me feel very welcome…was professional and knowledgeable…made me feel very comfortable…had a strong closing and seemed sincere in wanting me to live there…I would have leased at The Wellington at Willow Bend!

Author: Banner

All about the good stuff in Property Management at Banner Property Management! What is Banner?? Banner is a great group of people who make up Banner Property Management, headquartered in Northbrook, Illinois. We give it our all every day to provide great service to our residents and to offer our team members a great place to work! At the end of each work day, we feel like we've accomplished a lot and had some fun doing it! Read our blog and you'll figure out why it's great to be at a Banner property (living and working!).....