April Shops Brought Out the Stars!

Banner had a lot of shops done in the month of April, and so many of them were simply great!  We also had Three properties that received Perfect shop scores of 100% Benchmark and Total Scores! What a perfect way to start off the busy season!!

McDowell Place in Naperville, Illinois received a Perfect Score for their April 2014 shop!  They received a 100% Benchmark Score and a 100% Total Score!  The shopper said the leasing professional had an excellent attitude…was pleasant and outgoing, with a good personality…was very good at promoting the facility and meeting my needs…provided and excellent presentation of the apartment community…had a strong personality as well as a good knowledge of community and surrounding area…overall, this was an excellent visit…Based on the leasing professional’s presentation, I would have leased at McDowell Place!

The Enclave at Winghaven in O’Fallon, Missouri also received a Perfect Score for their April 2014 shop!  They received a 100% Benchmark Score and a 100% Total Score!  The shopper said the leasing associate was very enthusiastic and informative…I could tell she really loved her job…was knowledgeable and had an exciting and friendly personality…was very helpful and made me feel at home during our tour…she did an excellent job and my visit was very nice…I would have leased at the Enclave based on the leasing associate’s presentation!

Emerald Pointe Apartments in Vernon Hills, Illinois also received a Perfect Score for their April 2014 shop!  They received a 100% Benchmark Score and a 100% Total Score!  The shopper said that the leasing professional was friendly, warm, and polite…easily answered all of my questions…did a good job talking about the positive aspects of the community, and easily talked about nearby amenities…was very accommodating and assertive, but not aggressive…it was a very positive experience…I would have leased at Emerald Pointe and would refer people to live there!

Rosewood Apartments in Round Lake, Illinois received a 100% Benchmark Score and 99.5% Total Score on their April 2014 shop!  The shopper said the leasing consultant was friendly and very energetic…seemed very knowledgeable and experienced…she paid a lot of attention was very attentive…was smiling the entire time and was very helpful…I think it would be a great place for me to live…I would have leased based on the leasing consultant’s presentation!

Fountain Square Senior Apartments received a 100% Benchmark Score and 99% Total Score for their April 2014 shop!  The shopper said the leasing specialist gave a great first impression…had a good attitude…was thorough in explaining the application process…gave me a nice, complete tour of the community, also discussing in great detail the surrounding area…conveyed that this would be a perfect place for my mother to live…I would have leased at Fountain Square based on the leasing experience with the leasing specialist!

The Meadows Apartments in Lenexa, Kansas received a 100% Benchmark Score and a 98.5% Total score for their April 2014 shop!  The shopper said the leasing associate made a very good first impression…had a bright smile and outgoing personality…was positive and informative…gave a lot of great information in a short amount of time…was also great at small talk…pointed out many wonderful things about the community…I would have leased at The Meadows based on the leasing associate’s presentation!

Pine Crossing Apartments in Columbus, Ohio received a 100% Benchmark Score and a 97.5% Total Score for their April 2014 shop!  They shopper said the leasing consultant had an overall professional attitude and impression…was a very good listener…was very welcoming and pleasant to speak with…was informative on the property and the surroundings…was very strong with the closing…he really cared about my needs and thoughts about the property…I would have leased at Pine Crossing based on the leasing consultant’s performance that was very welcoming and pleasant!

Whisper Hollow Apartments in Maryland Heights, Missouri received a 100% Benchmark Score and a 97.5% Total Score for their April 2014 shop!  The shopper said that the leasing associate had a very professional attitude…was very friendly and made me feel welcome…appeared to really enjoy her job…had a lot of great knowledge about the apartment community and did a very nice job demonstrating the apartments and amenities…I would have leased at Whisper Hollow based on the leasing associate’s presentation!

The Greenway at Carol Stream in Carol Stream, Illinois received a 100% Benchmark Score and 97.5% Total Score for their April 2014 shop!  The shopper said that the leasing professional had a good attitude and provided a good impression…was pleasant, friendly and asked appropriate questions and assured me that she could meet my needs…did a good job of leading the tour and demonstrating the community…I would have leased at The Greenway based on the leasing professional’s presentation!

Regency Arms Apartments in Grove City, Ohio received a 100% Benchmark Score and a 97.5% Total Score for their April 2014 shop!  The shopper said that the leasing associate was eager to assist me and made a good impression…seemed genuinely interested in helping me find the best options for me…was very inviting and upbeat throughout my visit…was extremely knowledgeable about the community and its surroundings…seemed to have a great rapport with the residents…I would have definitely leased based on the leasing associate’s ability to demonstrate the apartments features and her great job of building rapport!

Southwoods Apartments in St. Louis, Missouri received a 100% Benchmark Score and a 95.5% Total Score in their April 2014 shop!  The shopper said the leasing consultant was professional and knowledgeable…seemed very intelligent…had a good memory and great listening skills…was very informative and thorough with her explanations of the apartment and community…was friendly and seemed concerned with finding me the best apartment to fit my needs…I would have leased at Southwoods based on the leasing consultant’s presentation!

Autumn Ridge Apartments in Carol Stream, Illinois received a 100% Benchmark Score and a 95% Total Score on their April 2014 shop!  The shopper said the leasing associate was warm and friendly…was focused and engaged…did a great job of telling me about the community and showing me the grounds…while there was no apartments available, she did a great job of touring the community and showing me the common areas…was continually smiling and made good eye contact…was engaging and had excellent skills…yes, I would have leased at Autumn Ridge based on the leasing associate’s presentation!

The Wellington at Willow Bend in Plano, Texas received a Benchmark Score of 100% and a Total Score of 90% on their April 2014 shop!  The shopper said the leasing consultant was polite and courteous with an easy going demeanor…had an excellent presentation of the apartments…was very thorough in her presentation of the apartments and amenities…I feel that she would be helpful if I lived here…was informative and good listener…I would have leased from the leasing consultant at the Wellington at Willow Bend based on her presentation!

Glen Hills Apartments in Glendale, Wisconsin received a Benchmark Score of 90% and a Total Score of 96% on their April 2014 shop!  The shopper said the leasing associate was very welcoming and professional…was very knowledgeable of the properties attributes and operations…was very accommodating and friendly…seemed determined to encourage a community feeling…it felt like living there would also be a unique and peaceful experience…her presentation encouraged the desire to lease… yes, I would have leased at Glen Hills Apartments based on the leasing associate’s presentation!

Author: Banner

All about the good stuff in Property Management at Banner Property Management! What is Banner?? Banner is a great group of people who make up Banner Property Management, headquartered in Northbrook, Illinois. We give it our all every day to provide great service to our residents and to offer our team members a great place to work! At the end of each work day, we feel like we've accomplished a lot and had some fun doing it! Read our blog and you'll figure out why it's great to be at a Banner property (living and working!).....