Great Scores and Comments on January 2014 Shops!

Glen Hills Apartments in Glendale, Wisconsin received a perfect 100% shop score for their January 2014 shop!  They receive 100% Benchmark Score and a 100% Total Score! The shopper said the leasing agent was professional and articulate…expressed interest in what I was looking for in an apartment home…was friendly and informative…I was most impressed with the agent’s knowledge of the community and by her explanation of the interesting activities provided for residents… I would have leased at Glen Hill because the leasing agent left me feeling that this community really did care about its residents!!   Wonderful Shop Glen Hills!

The Greenway at Carol Stream, Illinois received a 100% Benchmark Score and a 97% Total Score on their January 2014 shop!  The shopper said the leasing associate was very friendly and professional…was very detailed with everything regarding the company and the geographic area of the suburb…was extremely knowledgeable…very professional, personable and easy to talk with…immediately put me at ease…she was great…I would have definitely leased at Greenway based on the leasing associate’s presentation!  Super Job Greenway!

Enclave at Winghaven in O’Fallon, Missouri also received a 100% Benchmark Score and a 97% Total Score on their January 2014 shop!  The shopper said the leasing professional was friendly, upbeat and outgoing…smiled and made appropriate eye contact…gave the impression that I was a valued potential resident…seemed to really enjoy her job…she knew how to build rapport form the start…personalized the presentation…was very detailed orientated…she made the interaction feel as if we were old friends…I would have leased at Enclave because the leasing professional made a great first impression, offered a complete and thorough presentation, and her aura of energy seemed to encompass the presentation!  Wonderful Job Enclave!

River’s Edge Apartments in Madison, Wisconsin received a 100% Benchmark Score and a 96% Total Score for their January 2014 shop!  The shopper said the leasing associate was friendly and comfortable to talk with…was confident in her listing and showing of the community…was confident, friendly and knowledgeable…took a general interest in the features I was looking for and tailored the tour to meet my needs…was upbeat and excited about the community…was knowledgeable about the surrounding area and promoted the advantages of living there…was very nice and made me feel welcome…was a good representative of the community and I would have leased at River’s Edge!  Great Job!

Regency Arms Apartments in Grove City, Ohio received a 100% Benchmark Score and a 95.5% total Score on their January 2014 shop!  The shopper said the leasing associate was very cheerful and professional…was highly informative about all of the floor plans…took the time to listen to what I wanted in my apartment…was personable and listened to my needs…was very informative about her community and the surroundings…showed the apartment and the community very well…I would have leased at Regency based on the leasing associate’s presentation!  Nice Shop!

Emerald Pointe Apartments in Vernon Hills, Illinois received a 100% Benchmark Score and a 94% Total Score on their January 2014 shop!  The shopper said that the apartment specialist was very energetic and professional throughout the presentation…was very organized and managed our time well…had great communication skills and was positive and genuine…the presentation was very professional and I received great customer service…made me feel that the community had everything I needed…I would have leased at Emerald Pointe based on the apartment specialist’s presentation!  Great Shop!

McDowell Place in Naperville, Illinois received a 100% Benchmark Score and a 94% Total Score in their January 2014 shop!  The shopper said the leasing professional was warm and inviting…was glad I was interested in the community…was very detailed about the community inside and out…was warm and pleasant…was glad I came to visit…very detailed and knowledgeable when showing me the apartment and clubhouse amenities, and told me all that the community had to offer…based on the presentation of the leasing professional, I would have leased at McDowell Place!  Super Job!

Riachi at One21 in Plano, Texas received a 100% Benchmark Score and a 93% Total Score on their January 2014 shop!  The shopper said the leasing associate was very friendly and focused…was outgoing, knowledgeable and hospitable…she did a great job…pointed out the apartment features in a very conversational manner and didn’t skip a beat when presented with “roadblocks”…I was impressed with her ability to try to close the sale…was highly enthusiastic about the community…was patient and took time to explain and answer my questions…Yes, I would have leased at Riachi One21 based on the leasing presentation!  Wonderful Job!

Whisper Hollow Apartments in Maryland Heights, Missouri received a 90% Benchmark Score and a 91.5% Total Score on their January 2014 shop!  The shopper said the leasing associate was very friendly and professional in their attitude…had a friendly smile, a firm handshake, and a professional manner…she did a very thorough tour of all of the wonderful amenities and answered all of my questions while remaining friendly and having a professional attitude…I would have leased at Whisper Hollow based on the leasing associate’s presentation!  Nice Shop!

Author: Banner

All about the good stuff in Property Management at Banner Property Management! What is Banner?? Banner is a great group of people who make up Banner Property Management, headquartered in Northbrook, Illinois. We give it our all every day to provide great service to our residents and to offer our team members a great place to work! At the end of each work day, we feel like we've accomplished a lot and had some fun doing it! Read our blog and you'll figure out why it's great to be at a Banner property (living and working!).....