November 2013 Shops-Another Month of Super Stars!!

Whisper Hollow Apartments in Maryland Heights, Missouri – November 2013 Shop. Total Score 100% and 100% Benchmark Score!  Perfect Score!!!!  The shopper for Whisper Hollow said that the leasing associate was friendly and easy to talk to…was professional and had a lot of information….asked a lot of great questions…made me feel I was the most important thing that day…she was terrific…her presentation was informative and cheerful…yes, I would have leased based on the leasing associate’s presentation!

Enclave at Winghaven in O’Fallon, Missouri – November 2013 Shop. Total Score 99.5% and Benchmark Score 100%!  The shopper for the Enclave said that the leasing professional was extremely professional, kind, and courteous…she took the time to get to know me and my family’s needs and sprinkled them throughout her presentation…was very warm and inviting…listened well and tailored her presentation to capitalize on our needs…I really felt respected and valued as a potential renter and would have definitely leased from her!

The Greenway at Carol Stream, Illinois – November 2013 Shop.  Total Score 99% and Benchmark Score 100%!  The shopper for Greenway said the leasing associate was very pleasant, genuine, and energetic…was an active listener and was also well organized…she answered all my questions and met all of my specific needs…I experienced great customer service at the Greenway, and I would have most definitely leased!

McDowell Place in Naperville, Illinois – November 2013 Shop.  Total Score 97.5% and Benchmark Score 100%. The shopper at McDowell Place said that the leasing professional seemed genuine and energetic…displayed professionalism and was very welcoming…was an active listener and was well organized with apartment information…was very informative and answered all my questions…I would have leased at McDowell Place!

Regency Arms Apartments in Grove City, Ohio – November 2013 Shop.  Total Score 93.5% and Benchmark Score 100%!  The shopper at Regency said that the leasing associate was very nice and had a positive and friendly attitude…made sure to answer any questions that I asked…did a good job showing how the apartment would meet my needs…was very sincere in her presentation…was a good sales person without being overly aggressive…I would have leased based on the leasing associate’s presentation!

The Wellington at Willow Bend in Plano, Texas – November 2013.  Total Shop Score 91.5% and Benchmark Score 100%!  The shopper at The Wellington said the leasing professional had a good attitude and was eager to assist me…was upbeat during my phone call…was professional and had good communication skills…gave me a detailed presentation, in which she pointed out things that were important to me…gave a nice sales presentation and took great pride in the property…I would have leased at The Wellington based on the leasing professional’s presentation.

Glen Hills Apartments in Glendale, Wisconsin – November 2013 Shop. Total Score 91% and Benchmark Score 90%!  The shopper said the leasing associate seemed genuine and really caring about my needs and family…was reserved but extremely friendly…was knowledgeable and enjoyed her work…I felt at home with her attitude and presentation…was inviting and very caring and friendly throughout the visit…highlighted all the positive points of the apartment…was genuine and I felt specialized with her presentation…I also felt valued with the extra touches…I would have leased based on the leasing associate’s presentation!

Great Job to all of the wonderful Banner associates that were shopped!  We have a great team!!

 

 

 

Author: Banner

All about the good stuff in Property Management at Banner Property Management! What is Banner?? Banner is a great group of people who make up Banner Property Management, headquartered in Northbrook, Illinois. We give it our all every day to provide great service to our residents and to offer our team members a great place to work! At the end of each work day, we feel like we've accomplished a lot and had some fun doing it! Read our blog and you'll figure out why it's great to be at a Banner property (living and working!).....