Banner’s September and October Shops were Great for 2013!

September 2013 shops!

Glen Hills Apartments located in Glendale, Wisconsin received a 100% Benchmark Score and a 98.5% Total Score on their September 2013 shop!  The shopper said the leasing associate was personable and professional…I was really impressed on the phone…was really blown away…she was really focused on my needs and asked good questions…was pleasant… had a very strong knowledge of the property and was able to answer all of my questions…was really able to sell the property…she didn’t have any week points, and I would have leased because of the leasing associate’s presentation!

The Greenway at Carol Stream, Illinois received a 100% Benchmark Score and a 98% Total Score for their September 2013 shop!  The shopper said the when she walked in, she was greeted with a smile and hand shake.  The leasing associate was very pleasant and she let me know that she was glad I came out to visit…she was very detailed when showing me an apartment…she was very knowledgeable about the layout of the apartment…she created a nice rapport while touring, we had a nice conversation…I would have leased at Greenway based on the leasing associate’s presentation!

Whisper Hollow Apartments located in Maryland Heights, Missouri received a 90% Benchmark Score and 94.5% Total Score for their September 2013 shop!  The shopper said that the leasing associate was very upbeat and energetic when showing me an apartment…was very respectful…she made the community feel like a warm environment…was interested in my needs rather than just putting me in any old apartment…she made the community feel friendly and made me feel welcome…I would have leased at Riachi at One21, based on the leasing associate’s presentation!

Riachi at One21 located in Plano, Texas received a 90% Benchmark Score and a 91% Total Score on their September 2013 shop!  The shopper said the leasing professional had a terrific attitude…she was always smiling and cheerful…was engaging and conversational….made me feel at home…was thorough and informative in determining my needs and was knowledgeable about what was available…was an excellent communicator and was fun and engaging in conversation…she really focused on what I said was important…I would have definitely leased from the leasing professional at Riachi at One21!

October 2013 shops!

Enclave at Winghaven located in O’Fallon, Missouri received a 100% Benchmark Score and a 99% Total Score on their October 2013 shop!  The shopper said the leasing agent was professional and very upbeat…was perky and very proud of the community…her first impression was a positive one…her enthusiasm was contagious and was enthusiastic the entire time we were together…there was no room for her to improve, she did her job flawlessly…she believes in the product that she is selling and is very proud…I would have leased an apartment from the leasing consultant at the Enclave at Winghaven!

Charleston Park Apartments located in St. Charles, Illinois received a 100% Benchmark Score and a 98.5% Total Score on their October 2013 shop!  The shopper said the leasing specialist had the best attitude…was very helpful and made me feel very welcomed over the phone and at the community….she had a great attitude, knowledge, and closing techniques…I was very impressed by the leasing specialist and the community…she seemed to have been passionate in what she was doing and I would have rented at Charleston Park, based on her presentation!

The Residences at Fountain Square Senior Apartments located in Waukegan, Illinois received a 100% Benchmark Score and 95.5% Total score on their October 2013 shop!  The shopper said the leasing associate was upbeat and professional…was enthusiastic about the community, it’s amenities, and the services they provided for their residents…seemed genuinely interested in providing information to help perspective residents make a decision….was friendly and knowledgeable…I would have leased at Fountain Square based on the leasing associate’s presentation!

Park 44 Apartments located in St. Louis, Missouri received a Benchmark Score of 100% and a Total Score of 90% on their October 2013 shop!  The shopper said the leasing consultant was warm, friendly, and professional…was very knowledgeable about the community and apartments…was very welcoming…she listened well to what I needed, and seemed to have exactly what I wanted…she made the process seem easy…was very accommodating…I would have leased from the leasing consultant based on her presentation!

The Meadows Apartments located in Lenexa, Kansas received a Benchmark Score of 90% and a Total Score of 93.5% on their October 2013 shop!  The shopper said the leasing specialist was elegant, classing, and charming…was very intuitive and had phenomenal people skills…she used assumptive phrases and coached me through the protocol for applying…was quite enjoyable and seeming interested in leasing an apartment…was observant, drew from her own experiences, and related well…based on the leasing specialist’s presentation, I was motivated to lease at The Meadows!

Rosewood Apartments located in Round Lake, Illinois received a Benchmark Score of 90% and a Total Score of 93% on their October 2013 shop!  The shopper said the leasing associate was friendly and gracious…from my dealings with her on the phone, to my meeting with her in person, she was gregarious and eager to help…I found her very pleasant when working with her…she was eager to please and show the place off…was obvious that she had pride in Rosewood and it showed through her work…was great in her skills to learning about individual needs…I would have leased at Rosewood based on the leasing associate’s presentation!

 

Southwoods Apartments located in St. Louis Apartments received a Benchmark Score of 90% and a Total Score of 90% on their October 2013 shop!  The shopper said the leasing associate was friendly and professional…was personable and very informative….she showed the community and apartment very well…she was welcoming and cheery on the phone, which in turn made me feel comfortable on my visit….she gave a very good and through tour…I would have rented at Southwoods based on the leasing associate’s presentation!

 

Author: Banner

All about the good stuff in Property Management at Banner Property Management! What is Banner?? Banner is a great group of people who make up Banner Property Management, headquartered in Northbrook, Illinois. We give it our all every day to provide great service to our residents and to offer our team members a great place to work! At the end of each work day, we feel like we've accomplished a lot and had some fun doing it! Read our blog and you'll figure out why it's great to be at a Banner property (living and working!).....