May 2013 Shop Scores are Fantastic!

Wow…Banner had a wonderful month for shop scores!  Great Job Banner Folks!

The Residences at Fountain Square located in Waukegan, Illinois received a 90% Benchmark Score and a 91% Total Score for their May 2013 shop! Really Nice Job! The shopper said that leasing associate was very attentive, easygoing, professional, and made me feel comfortable….she showed me how I could save money and get the best for my money….was very attentive and created a great sense of urgency….was passionate about her work and really explained the opportunity of living at the community.  The shopper said she was motivated to live at The Residences at Fountain Square.

McDowell Place located in Naperville, Illinois received Admirable Scores with a 90% Benchmark Score and a 93% Total Score on their May 2013 shop!  The Shopper said the leasing consultant was very warm and welcoming, and she smiled at all times….was professional and positive about the community and the area….used my name at all times and made me feel right at home….did a great job focusing on the factor that applied to my needs and wants….knowledgeable and outgoing….was the most professional leasing consultant I have ever shopped….I absolutely would have rented at McDowell Place.

Regency Arms Apartments located in Grove City, Ohio received some Good Scores with a 90% Benchmark Score and a 96% Total Score on their May 2013 shop!  The shopper said the leasing specialist’s personality, professionalism, and demeanor were outstanding….was energetic, personable, and able to convey the benefits of residents to me….led the discussion and frequently asked for thoughts and opinions….time was taken to identify my needs, preferences, and opinions….all mentions were made in a positive manner, smiling, constant eye contact.  The shopper said that he would have leased at Regency Arms.

At Glen Hills Apartments located in Glendale, Wisconsin received a Benchmark Score of 100% and a 93% Total Score on their May 2013 shop!  Very Nice! The shopper said the leasing consultant’s attitude was positive and has a very friendly personal way about her….seemed to care about my needs….her eye contact was excellent and she appeared fully concentrated on me….she made it comfortable to be with and I did get a good impression about the place….was extremely friendly and positive….I got a good feeling about Glen Hills and that they care for their residents….I would have definitely leased from the leasing consultant at Glen Hills!

The Wellington at Willow Bend located in Plano, Texas received a 100% Benchmark Score and 96% Total Score on their May 2013 shop!  Great Job! The shopper said the leasing associate carried herself well and had an overall impressive attitude….made good eye contact and was bubbly….was a positive thinker and goal oriented….was attentive to what I had said….was charismatic….had a pleasant personal appeal and appearance, courteous and had a quick wit….she seemed proud of the company she represents….Yes, I would have leased an apartment at The Wellington at Willow Bend!

At River’s Edge Apartments located in Madison, Wisconsin received Terrific Scores with a 100% Benchmark Score and 96.5% Total Score for their May 2013 shop!  The shopper said the leasing consultant was excited and positive about the property and to show me around the property….was thorough about explaining the apartment….made me feel welcome and comfortable there….she had a great smile and her presentation was awesome….I would have definitely leased at River’s Edge based on the leasing consultant’s presentation! 

Pine Crossing Apartments located in Columbus, Ohio received a 100% Benchmark Score and a 97.5% Total Score on their May 2013 shop! Wonderful job!  The shopper said the leasing associate made me feel welcome and wanted to see that I would be happy as a new resident….I enjoyed his quiet yet enthusiastic manner….was a good listener….was able to fully and completely answer my questions with a lot of enthusiasm….I would have leased at Pine Crossing based on the leasing associate’s presentation!

The Enclave at Winghaven located in O’Fallon, Missouri received Super Scores with a 100% Benchmark Score and 97.5% Total Score on their May 2013 shop!  The shopper said that leasing associate was very welcoming….was professional yet could be casual and on a human level….was warm and friendly and smiled while she talked….knowledgeable and personally engaging….went beyond the pale to find and apartment to fit my needs….was upbeat and friendly on the phone….was interested in helping me and created excitement about the community….Yes, I would have leased at The Enclave at Winghaven!

The Greenway at Carol Stream, Illinois received Excellent Shop Scores for May 2013.  They received a 100% Score for their Benchmark and Total Score!  The shopper said that the leasing associate was very friendly and clearly knowledgeable about the area and apartments….was great at pointing out the benefits of the apartments and community….she was great…..she completely tailored the presentation to my needs….I would definitely recommend this community to someone looking for an apartment!  Fantastic!

 

Author: Banner

All about the good stuff in Property Management at Banner Property Management! What is Banner?? Banner is a great group of people who make up Banner Property Management, headquartered in Northbrook, Illinois. We give it our all every day to provide great service to our residents and to offer our team members a great place to work! At the end of each work day, we feel like we've accomplished a lot and had some fun doing it! Read our blog and you'll figure out why it's great to be at a Banner property (living and working!).....