Great December and January Shop Scores…. again!

Banner’s December 2012 and January 2013 shop score are great as usual!  We are so proud of our people!  Read about our great shops below!

Stonewood Village Apartments in Madison, Wisconsin had a great shop for December 2012.  They received a Total Score of 98% and a Benchmark Score of 100%!  The shopper for Stonewood said that the Leasing Consultant was upbeat, professional, and knowledgeable….her strong points were that she was friendly, positive and knowledgeable and didn’t see any week points….the location of the apartment community is excellent with a lot a great attributes.   The shopper said that yes, he would have leased at StonewoodVillage!  Super Job!!

Rosewood Apartments in Round Lake, Illinois had a nice December 2012 shop!  They received a Total Score do 93.5% and a Benchmark Score of 90%!  The shopper said the Leasing Consultant was a very enthusiastic individual….displayed warmth and sincerity…..her confidence and energy were remarkable….was delightful to speak with on the phone….she was always closing….her personality and enthusiasm was a pleasure to be around….warm and friendly, yet kept control of the conversation.  The shopper would have leased based on the Leasing Associate’s personality!  Great Job!!

Emerald Pointe Apartments is Vernon Hills, Illinois had a Perfect shop for January 2013!!!  They received a 100% for the Total Score and Benchmark Score!!!  The shopper said that the Leasing Professional was friendly and helpful….has a warm personality and a beautiful smile….while on the phone, she seemed very nice with a wonderful personality, and you could her here laugh on the phone….was a great tour guide….she was new to the company, but will be really great!  The shopper said that she would have leased at Emerald Pointe based on the presentation!  Super job!!

Whisper Hollow Apartments in Maryland Heights, Missouri had a wonderful shop for January 2013.  They received a Total Score of 97% and a Benchmark Score of 100%!  The shopper said the Leasing Consultant was very polite and friendly….displayed a pleasant attitude throughout the showing, and left a very good impression regarding my visit….was patient, detailed when presenting the community, and was very comfortable and natural in conversation….the demonstration was enjoyable.  The shopper said that she would have definitely leased at Whisper Hollow based on the leasing presentation!  Super!!

Glen Hills Apartments in Glendale, Wisconsin shop for January 2013 was also great!  They received a Total Score of 96.5% and a Benchmark Score of 100%. The shopper said the Leasing Professional was very upbeat, friendly, and professional….gave a great presentation….sounded excited about the apartment and sold me on the features, made me excited to see it….her very warm personality shined through….was thorough and informative….she made me feel that she wanted me to lease.  The shopper said that she would have leased at Glen Hills Apartments!  Nice Job!!

Park Shore Apartments in St. Charles, Illinois had a nice shop for January 2013.  They received a Total Score of 96% and a Benchmark Score of 100%!  The shopper said that the Leasing Consultant’s demeanor and attitude expressed confidence and pride in the community….her personal love of the community came through….the tour was tailored to my interests on the phone and during our tour….she conveyed a welcoming attitude…..was attentive and positive.  The shopper said that she would have leased at ParkShore!  Great job!!

Riachi at One21 in Plano, Texas had a great shop for January 2013!  They received a Total Score of 95.5% and a Benchmark Score of 100%!!  The shopper said the Leasing Professional made a good impression….she had a very good attitude and made me feel that I was her only customer….did a good job demonstrating the apartment and describing the amenities….I received great customer service….I would tell my friends to live there….everything about it was perfect.  The shopper said she would have leased from the Leasing Professional! Awesome Job!

McDowell Place in Naperville, Illinois also had a nice shop for January 2013!  They received a Total Score of 94.5% and a Benchmark Score of 100%!  The shopper said the Leasing Professional was very confident and knowledgeable about the property….very detailed….demonstrated the community well and created a good rapport…..his knowledge was evident, and he showed it in a comfortable style….I was very impressed with how completed his questioning was, without making me feel like he was going through the motions….he made me feel very comfortable. The shopper said “Yes” I would have leased from the Leasing Professional!  Super Job!!

The Greenway at Carol Stream, Illinois had a good shop for January 2013!!!  They received a Total Score of 94% and a Benchmark Score of 100%!  The shopper said the Leasing Consultant was informative, personable, and seemed nice during the presentation….was pleasant and confident….made me feel that it was a good deal and was affordable, which made it attractive.  The shopper said that she would have leased at The Greenway based on the leasing presentation! Nice Job!!

The Meadows Apartments in Lenexa, Kansas had a nice shop for January 2013! They received a Total Score of 92.5% and a Benchmark Score of 90%!  The shopper said the Leasing Professional’s overall attitude was very awesome….gave me the impression that she really wanted to assist me with my move….was very kind and understanding to my needs and desires for the move….she just really seemed to care about our needs….was very helpful…was excellent in her demonstration.  The shopper said that she would have leased at the Meadows.  Great Job!!

Author: Banner

All about the good stuff in Property Management at Banner Property Management! What is Banner?? Banner is a great group of people who make up Banner Property Management, headquartered in Northbrook, Illinois. We give it our all every day to provide great service to our residents and to offer our team members a great place to work! At the end of each work day, we feel like we've accomplished a lot and had some fun doing it! Read our blog and you'll figure out why it's great to be at a Banner property (living and working!).....