LOOK at these Super Shop Scores for September and October!

Banner’s September and October Shop Scores are Smokin’!

Riachi at One21 in Plano, Texas received a Perfect score for their September Shop!  100% Benchmark and Total Score!  Riachi’s Shopper said that the leasing associate had an upbeat and inspiring attitude….was self-assured and carried herself well….was genuinely interested in wanting to assist me and find me the perfect apartment….was a good communicator, a persuasive talker, and  a good listener….she overcame my objections and answered all my questions.  The shopper said “YES” I would have leased at Riachi at One21!  Super Shop!!!

The Residences at Fountain Square in Waukegan, Illinois also received a Perfect Score on their September Shop!  100% Benchmark and Total Score!  The Shopper for Fountain Square said the leasing associate was pleasant, polite, professional, and courteous….was eager to assist me….she smiled, made good eye contact and was genuine….she demonstrated the features and benefits, and overcame my objections….she wanted my mother to be a resident of the community.  The Shopper said that she would have leased at Fountain Square because of the leasing associate’s presentation!  Wonderful Shop!!

The Greenway at Carol Stream in Carol Stream, Illinois received a Great Shop in September, with a Benchmark Score of 100% and a Total Score of 97%!  The Shopper at The Greenway said that the leasing associate was knowledgeable, and got the impression that she really wanted to help me find what I was looking for in an apartment….she was very genuine and honest….she had a great closing style….she thoroughly demonstrated the apartment, the community, and mentioned the neighborhood attractions….she was creative and very helpful.  The shopper said that based on the leasing associates presentation, she would have leased at The Greenway!  Great Shop!!

Regency Arms Apartments in Grove City, Ohio received a Nice Shop in September, with a Benchmark Score of 90% and a Total Score of 96%! Regency’s Shopper said that the leasing associate had a great and positive attitude….was very upbeat and energetic….she spoke as if I was already a resident….she was informative, professional, and had a very inviting personality….she gave me all the information to make an informed decision.  The shopper said that she would have leased at Regency Arms based on the leasing associate’s presentation!  Good Shop!!

McDowell Place in Naperville, Illinois received a super shop for October, with a Benchmark Score of 100% and Total Score of 98.5%!!  The shopper said that the leasing consultant was professional, courteous, polite, and sincere….had a good personality, and a positive attitude….was friendly and customer service driven….put my housing needs above selling an apartment for rent…. was sincere, and had my best interest at heart….was genuine in his efforts to assist me with my housing needs, and he was trustworthy.  The shopper said that she was motivated to lease at McDowell Place!  Great!!

Pine Crossing Apartments in Columbus, Ohio also received a great shop score for October, with a Benchmark Score of 100% and a Total Score of 97.5%!!!  The shopper said that the leasing consultant’s professionalism was key to the presentation….was willing to allocate a great deal of time and energy to my visit….his conversational skills were excellent….does not come across as a mere salesperson, but as a helpful person….my time with treated with respect and I felt that I could trust the information that I received.  The shopper said that based on the leasing consultant’s presentation, she would have leased at Pine Crossing!  Super!!

Autumn Ridge Apartments in Carol Stream, Illinois received a super shop score for October, with a Benchmark Score of 100%, and a Total Score of 97%!! The shopper said the leasing professional had a good attitude….was professional, friendly, smiled, and made good eye contact….was nice, friendly, and full of energy….was sincere in her efforts to assist me….she told me about the excellent management company and world class maintenance staff.  The shopper said that she would have leased at Autumn Ridge Apartments!  Wonderful!!

Emerald Pointe Apartments in Vernon, Hills, Illinois received a good shop for October, with a Benchmark Score of 100% and a Total Score of 96.5%!! The shopper said the leasing associate’s overall attitude and impression was a good one….was very friendly and had great customer service….made me feel very welcomed….she got a lot of my information over the phone and made sure I had no questions or concerns before getting off the phone….my overall visit was great, and if I was in the market to move, I would definitely lease from this community.  Great Job!!!

Author: Banner

All about the good stuff in Property Management at Banner Property Management! What is Banner?? Banner is a great group of people who make up Banner Property Management, headquartered in Northbrook, Illinois. We give it our all every day to provide great service to our residents and to offer our team members a great place to work! At the end of each work day, we feel like we've accomplished a lot and had some fun doing it! Read our blog and you'll figure out why it's great to be at a Banner property (living and working!).....

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