SUPER SHOP SCORES FOR APRIL 2012

Wow…Stonegate Apartments in Manchester,Missouri received a perfect score on their April Shop! 100% Total Score and 100% Benchmark Score!  The shopper said that the leasing consultant had a great attitude and was proud of the community….was very pleasant and caring….she provided a great tour and painted a rosy picture of the community….displayed a lot of pride in the community.  The shopper said that she would have leased at Stonegate based on the leasing person’s presentation.  Fabulous Job Stonegate!

Another Perfect score atMcDowell Place located in Naperville,Illinois!! Total Score100 and Benchmark Score100%!  She shopper said that the leasing agent was friendly and seemed genuinely interested in helping me….she created urgency and excitement to live at the community….was knowledgeable and detailed….she gave a good and detailed presentation.  The shopper said that the leasing associate gave a great presention and that she would have leased at McDowell Place.  Super Job McDowell Place!!

Over at Autumn Ridge Apartments in Carol Stream,Illinois, they received a Total Score of 98% and a Benchmark Score of 100%!  The shopper for Autumn Ridge said that the leasing consultant was a very pleasant lady….seemed eager to help me find my apartment home….she was very knowledgeable about the surrounding community as well….she did a great job selling the community and the maintenance team…she had the ability to create an instant rapport!  The shopper said that based on the leasing associate’s presentation, she would have leased at Autumn Ridge!  Very Nice!

Rosewood Apartments in Round Lake,Illinois is doing great with a Total Score of 97% and a Benchmark Score of 100%!! Rosewood’s shopper said that the leasing consultant was very pleasant and helpful….was very knowledgeable of the community….she had a very positive attitude…she made me feel welcome and showed a lot of enthusiasm….she had a way of making one feel very comfortable!  The shopper said that she would have definitely leased at Rosewood!   Nice shop!

At Pine Crossing in Columbus,Ohio, they received a Total Score of 97% and a Benchmark of 100%!   The shopper said that the leasing associate made me feel that she was genuinely interested in helping me….she was enthusiastic and friendly….she listens carefully and responds accordingly….she emphasized all of the amenities I said were important to me…the associate remarked on the high degree of professionalism of the maintenance staff….she assured me that the management company was top-notch!  The shopper said that she would have leased at Pine Crossing based on the leasing associate’s presentation!  Great!!

Over In Plano Texas, Riachi at One21 received a Total Score of 95% and a Benchmark Score of 100%!  The shopper said that the leasing associate was very professional….she exuded a very crisp, friendly, and warm personality….she helped me visualize myself and furniture in the property….she was a great listener….made me feel as if I was a resident already….I feel that if they treat you that greatly, then the living experience has to be as great!  The leasing associate sold me and I would have signed on the dotted line!  Super Job Riachi!

Stonewood Village in Madison,Wisconsin received a Total Score of 94.5% and a Benchmark Score of 90%!  The shopper said the leasing person was professional in her presentation….she answered all my questions, and showed a genuine interest in the community….she was eager to show everything in the best light….she exuded a real joy in performing her duties….she was very friendly and helpful.  The shopper said, Yes I would have leased at Stonewood Village! Fabulous!!

Emerald Pointe Apartments in Vernon Hills,Illinois received a Total Score of 94% and a Benchmark Score of 100%!    The shopper said the leasing associate was very pleasant….she gave me everything that I asked for in an apartment from our phone conversation….she was friendly and easy to talk to and develop a rapport with….she was eager to help me find an apartment home!  The shopper said she would have leased based on the associate’s presentation!  Nice Job!

Regency Arms Apartments in Grove City,Ohio received a Total Score of 94% and a Benchmark of 90%!  The shopper said the leasing associate seemed to be interested in building a rapport and addressing the needs of clients….he came across genuine and helpful, polite and enthusiastic….he was able to focus on the positive and sell the apartment….he related to me as a customer.  The shopper said, Yes…I would have leased at Regency Arms!  Wonderful!

The Residences a tFountain Square is our newest property in Waukegan,Illinois.  They received a Total Shop Score of 94% and a Benchmark Score of 90%!  The shopper said the leasing agent was very thorough in her presentation of the apartment and the amenities….she was professional and very knowledgeable….a very nice lady….she smiled and maintained eye contact throughout our interaction.  The shopper said he would have leased at Fountain square!!! Terrific!

Park Shore Apartments in St. Charles,Illinois received a Total Score of 93.5% and a Benchmark Score of 90%!  The shopper said the leasing agent was very energetic and upbeat…she had an outstanding personality….was helpful and informative….her closing attempts were subtle, but effective….she was super nice and made me feel very welcomed there….I was impressed by the leasing agent and the community and I would have rented at Park Shore Apartments!  That’s Wonderful!

Southwoods Apartments in St. Louis,Missouri received a Total Score of 93% and a Benchmark Score of 100%!  The shopper said the leasing associate was courteous and professional during the entire visit….she was upbeat, enthusiastic, and positive….she demonstrated the apartment and community well, and spoke highly of the maintenance staff….she seemed very proud of the community and all it had to offer, she made me eager to lease.  The shopper said she would have leased at Southwoods!  Super Job!

At the Enclave at Winghaven in O’Fallon,Missouri, they received a Total Score of 92% and a Benchmark Score of 100%!  The shopper said the leasing person was professional and knows a lot of information….she was warm and friendly, and I liked her right away….she was confident and at the same time, really wanted to meet my needs….the apartments were amazingly decorated and she demonstrated all the great features well….she was easy to talk to…. she was great! The shopper said that that she would have leased at The Enclave!  Great Job!!

River’s Edge Apartments in Madison,Wisconsin received a Total Score of 90% and a Benchmark Score of 90%.  The shopper said our associate was very pleasant….she greeted me with a warm smile….her professional telephone manner was refreshing….she overcame my objections flawlessly and mention the great on-site staff….she was never pushy, but still conveyed the sense that River’s Edge would be a good choice for me and my family….I would recommend River’s Ede to anyone looking for and apartment and I would have leased!  Nice Job!!

Author: Banner

All about the good stuff in Property Management at Banner Property Management! What is Banner?? Banner is a great group of people who make up Banner Property Management, headquartered in Northbrook, Illinois. We give it our all every day to provide great service to our residents and to offer our team members a great place to work! At the end of each work day, we feel like we've accomplished a lot and had some fun doing it! Read our blog and you'll figure out why it's great to be at a Banner property (living and working!).....