September Shops at Banner

Whisper Hollow received a great shop with a Total Score of 97% and a Benchmark of 100%!!!!  The shopper said that the leasing associate was enthusiastic and cheerful, and was very knowledgeable….she did a great job of promoting all the amenities and features offered….had a warm and cheerful personality….made me feel quite welcome….talked about the maintenance and Banner….when I declined, she invited me to schedule a return visit….Based on the leasing associates presentation, the shopper would have leased!   Terrific Job Whisper!

At Regency Arms they did it again with a Total Score of 97% and a Benchmark of 100%!!!  The shopper said that the leasing associate was professional, very nice, and knowledgeable….she stated three benefits before stating the price on the telephone….she gave an excellent presentation of the tax credit program….discussed the strengths of the maintenance staff during the visit….The shopper said that she would have leased based on the leasing professional’s presentation!   Great Job Regency !

McDowell had a nice shop with a Total Score of 97.5% and a Benchmark of 90%!!!  The shopper said that the leasing associate was friendly, demeanor was professional, and exhibited a very thorough knowledge of the community….she was enthusiastic about Banner Management and had a great attidude….she discussed the new fitness center and relaxing new barbecue area, and discussed how involved the maintenance staff was….The shopper said that based on the leasing associate’s presentation and consideration of her needs, she would have leased!     Super McDowell!

The Enclave ‘s shop was also good with a Total Score of 90.5% and a Benchmark of 90%!!!  The shopper said that the leasing associate was friendly, upbeat, and professional….she made me feel at ease….was eager to assist me and made a positive impression….she had my information readily available when I came in for the tour….she used assumtive phrases during the tour….she seemed genuinely interested….The shopper said that she would have leased based on the leasing associate’s presentation!    Nice Job Enclave!

At Rosewood they had a good shop with a Total Score of 92% and a Benchmark of 100%!!! The shopper said that the leasing associate was friendly, enthusiastic, and professional….she seemed interested in assisting me and seemed to care about my needs….she was knowledgeable and informative….she offered a thorough tour….she expressed urgency by telling me the apartments lease quickly….she gave me a positive presentation of the tax information….and spoke highly of the maintenance team….The shopper said that she would have leased based on the leasing associates presentation!   Great Job Rosewood!

 

Author: Banner

All about the good stuff in Property Management at Banner Property Management! What is Banner?? Banner is a great group of people who make up Banner Property Management, headquartered in Northbrook, Illinois. We give it our all every day to provide great service to our residents and to offer our team members a great place to work! At the end of each work day, we feel like we've accomplished a lot and had some fun doing it! Read our blog and you'll figure out why it's great to be at a Banner property (living and working!).....